Shipping policy

Shipping Policy

Thank you for shopping with Eyora. Please review our shipping policy below for important information regarding order processing and delivery.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary by location:

Domestic orders: 5–10 business days

International orders: 7–15 business days

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or other factors beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. Any applicable customs duties or taxes are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. Eyora is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply.

Lost or Delayed Packages

If your order appears delayed or lost, please contact our support team. While we will assist in locating your package, Eyora is not responsible for delays caused by the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging so we can assist you promptly.

Contact Information

For any shipping-related questions, please contact us at:
eyora.shop@gmail.com